Understand roles and permissions
Authentication5 min read
GatherPro has two levels of access: platform administrators and organization members. Understanding the difference helps you grant exactly the right access.
Platform superadmins
Superadmins manage the whole platform — organizations, users, default email templates, and inquiries — from the platform admin panel. They are not tied to a single event or workspace.
Organization roles
Inside your workspace, every member has one of two roles:
- Owner — full access, including managing team members and organization settings.
- Staff — standard access to events and attendees.
Who can manage the team
Only an Owner can add team members, change roles, or reset another user's password. Keep the number of Owners small and give everyone else the Staff role.
Workspaces are isolated
Each organization is separate. A user in one workspace cannot see another organization's events or attendee data, even if they share the same login domain.