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Protect your check-in scanner

Security & Privacy4 min read

The scanner is the door to your event. Without protection, anyone who has the scanner URL can check guests in — or worse, mark the wrong person as arrived.

Enable a scanner password

Open Settings → Scanner in your portal, enable the scanner password, and set a strong one. Save your changes.

Share it with door staff only

Give the password to your check-in team just before the event. Staff enter it once per shift; they won't be prompted again on that device.

Rotate it regularly

Change the password after each event or whenever a staff member leaves. This prevents former team members from scanning.

Keep the device secure

Run the scanner on a trusted device, keep the browser updated, and lock the screen when it isn't in use. Leaving the password disabled means anyone with the URL can scan guests in.

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