Keep attendee data safe

Security & Privacy5 min read

Your attendees trust you with their personal information. Treat names, email addresses, phone numbers, and organizations as confidential.

Limit who can see guest data

Only give portal access to team members who genuinely need attendee information. Use the Staff role for most people and keep Owner accounts to a minimum.

Export responsibly

Download attendee lists only when you need them, and store exported files in a secure place. Avoid emailing full guest spreadsheets unless absolutely necessary.

Use built-in event emails

Send confirmations, reminders, and follow-ups through GatherPro rather than forwarding guest details by hand. This keeps a clear, auditable trail.

Archive when you're done

Once an event is over and follow-up is complete, archive or delete the data you no longer need, in line with your organization's data-retention policy.

Report incidents promptly

If a device is lost or you suspect unauthorized access, notify your organization owner and GatherPro support immediately.