Keep attendee data safe
Your attendees trust you with their personal information. Treat names, email addresses, phone numbers, and organizations as confidential.
Limit who can see guest data
Only give portal access to team members who genuinely need attendee information. Use the Staff role for most people and keep Owner accounts to a minimum.
Export responsibly
Download attendee lists only when you need them, and store exported files in a secure place. Avoid emailing full guest spreadsheets unless absolutely necessary.
Use built-in event emails
Send confirmations, reminders, and follow-ups through GatherPro rather than forwarding guest details by hand. This keeps a clear, auditable trail.
Archive when you're done
Once an event is over and follow-up is complete, archive or delete the data you no longer need, in line with your organization's data-retention policy.
Report incidents promptly
If a device is lost or you suspect unauthorized access, notify your organization owner and GatherPro support immediately.